Oregon, Harley-Davidson dealer, motorcycles, sales, service, Doyle's Harley-Davidson

Customer Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"You folks are the best. And I loved the sales bell!"

By: Mike Cave Junction,OR

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"We just picked up our 2008 Ultra on Saturday and you guys made the purchase a very pleasant experience. Ozzie was great. We have been using your parts and service department for the past couple of years for our V-Rod and have also been very happy with the service we have received. We plan to have a great time riding our new Harley this summer. Thanks again."

By: Bob & Carol Creswell,OR

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"On Friday, March 21st Mike H. and Rusty gave me a BIG HAND with a header that had become loose on my Road King as I was returning home from a trip to California, even though they had to take time out of a busy day to do it. It wasn't just the help, but the cheerful, positive attitude that won me over. With that kind of service, I'd buy a bike from you guys any day. THANKS!"

By: Steve Port Townsend,WA

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"Mike in Roseburg sold me a "07" Heritage soft tail last Feb, I went back in Nov for a seat and pipes and he sold me a new Road King and Victoria gave me an awesome deal on my other bike. I always feel at home there and will never shop any place else. Thanks for helping me make new memories"

By: Cliff Eagle Point,OR

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"Excellent! Low key sales approach allowed me to make up my mind and the wealth of information provided by your sales, parts, and shop staff was superb! I feel great about my purchase and look forward to many years of business with Doyle's. "

By: Anonymous Eugene,OR

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By: Henry Eugene,OR

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"I rode bikes back in the early '80's, not Harley, but a Suzuki 850, which back then was a top-of-the-line bike. Fast forward 20 years, and all the guys I work with are riding new bikes and making me jealous, so I went down to Doyle's and spoke with Dana. Not only did he know his stuff, but put me at ease in looking. Now I'm an owner of a '07 1200 Sportster Custom and LOVE IT!. Thank you Dana and staff for a great purchase experiance. I'm planning to ride this for a few years and move up. You can bet the next purchase will be at Doyle's also."

By: Jack Eugene,OR

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"I am a first time buyer who had a less than great experience at another local shop.One phone call to Doyles and I knew I had reached the right people.Very professional and approachable best describe my first impression of these folks.They made a newcomer to this Harley experience feel welcome and at home with them and for that reason I am writing these words, if you are thinking of a Harley you owe it to yourself to speak to these people you will not regret it.By the way it looks like my wife will be on a Harley very soon as well.Best thing to happen to us in years.Go ahead.....do it you will be smiling all the way home. "

By: Damon albany,OR

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"Very low pressure sales, almost too low. At first I couldn't really get the info I was looking for without asking a lot of specific questions. Once I decided, I called on a Sunday to see if the deal could be done that day. The only problem was insurance. Being new to Oregon I wasn't aware you HAVE to have motorcycle insurance BEFORE you can buy a motorcycle. In California, you are automatically covered no matter what you buy as long as you have some type of current auto insurance. After contacting HD insurance, they were able to get a policy started that very day and they were about 30% cheaper than Progressive. Once that was done, the rest of the paperwork was a breeze. Thanks to Dana and Melody, they made my purchase as painless as possible. I hope the service dept does as good as job with customer service. I haven't had the chance to use them yet."

By: Frank Roseburg,OR

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"I just stopped into Doyle's Harley Davidson, to see what was going on one saturday, and ran into Mark.He's a walking encyclopedia of Harley info. He answered ALL my questions and more.He turned me over to the "strong arm" number chruncher,Victoria,who used Godfather tactics on me. She made me a deal I couldn't refuse.Mike talked me into almost all the chrome in the catalog,and LaRae,had me try on jackets,shirts and helmets.The whole staff greeted me promptly making me feel very welcome,each person I talked with knew there product knowlage and if they didn't they found out right then and there.If your looking for a bike,Doyle's IS the place to go.Customer service ,staff and products,get five stars.Thanks for a wonderful experience."

By: Bob Roseburg,XX

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"I purchased a 2007 Ultra Classic on October 10, 2006 at Doyles. I had been casually shopping for a new Harley for the last couple of years. I had been riding my 1992 FXRS Convertible for 16 years, and thought it would be nice to have a bigger bike since my wife and I had retired. I visited Harley dealerships in Oregon, Washington, and Idaho during those two years. There were a couple of shops out of state that impressed me and I was planning on buying a new Harley in the Spring of 2007. I ran across Doyle's website and saw the Ultra Classic I liked and the price was fair. This was on a Saturday, and I immediately called and talked with Ozzie. He was very helpful and when I asked about financing he transferred me to Melody. She was extremely helpful and said she would call me back. Within 20 minutes she called back with the interest rate. I considered the purchase for an hour, called her back and said I'd be over to Eugene on Monday to pick it up. She asked me to wait until Tuesday since they were in the process of installing new software and was afraid that that might slow down the process. My experience with Ozzie, Melody and Marc has been outstanding. Even though I have ridden Harleys for a long time, I haven't always liked the attitude at some Harley dealerships. The Doyle Staff is remarkable. They are friendly, go out of their way to help make the deal, and then go the extra mile to make service a good experience. I couldn't be happier with the Doyle experience....they are truely uncommon. Professional, friendly, and competent! I have been to a lot of Harley Davidson Dealerships and I highly recommend Doyle's Harley Davidson in Eugene. Friendly people who are committed to their customers! Thanks Ozzie, Melody,Marc and the folks in the service department! I'll be coming back for a long, long time! "

By: Nat Warm Springs,OR

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"Your parts department is fantastic. Both my needs over the last 2 weeks were met with courtesy, efficiency and above all you had the parts. Overnight express was not a problem & allowed me to get my bike back on the road with minimal effort. Being a Les Schwab employee I must say your sudden service will keep me coming back."

By: Steven Prineville,OR

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"In 2003 I ordered/purchased an Ultra Classic from Doyles after visiting a number of other dealers, in spite of the fact that Doyles is not the closest dealership to my home. The folks at Doyles have been exceptional in all ways... not just during the purchase process but also for parts and service. You can't go wrong if you go with Doyles! "

By: Les E. Corvallis,SC

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"At Doyle's, they really make you feel like part of the family...I enjoyed my purcahse of my first Harley so much that I refered my father-in-law and he bought his first Harley from Doyle's as well. We couldn't be happier with the service we recieved..."

By: Jason Eugene,SD

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"I purchased my O5 Heritage Classic one year, 4 services, and 20,000+ miles ago, all sold and serviced by Doyle's. I make it a point to shop this family business where I am respected and appreciated as a customer. They say what they can do and do it! Ron"

By: Ron Sherwood,OR

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"We have enjoyed Doyle's tremendously, everyone has treated us superbly. The Fianceing of our new bike has been so smooth and quick. We will recomend Doyle's to anyone whoes looking for a store to purchase bikes, parts, clothing and more, with 5 star service."

By: Chuck & Kenna Lebanon,OR

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"Mark, Ozzy, and Melody were a pleasure to deal with. I had gone into your shop a couple of time to look at the bikes. I like the fact that I didn't feel preasured at all while I was at the store. I then went to the Sportsman Show at the fair grounds. Mark recognized me from being in the store which I thought was impressive to say the least since I'm sure he talks to a lot of people in his line of business. I had been in the store after that and was always treated with respect. I finally bought my bike after waiting for about 25 years of wanting and couldn't be happier. I have also ordered parts already and have been treated great by all your crew. Thanks to your store and your employees I can safely say I will be back. Thank you for helping me finally live my dream."

By: Brian Springfield,OR

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""Got tired of dealing with phoenix prices.My friend mike told me to check out Doyle's.Never bought a bike out of state before,so I was a little nervous.Things couldn't have gone smoother.Ozzy was great,and walked me thru everthing,even recommending shipping back to PHX.The money I saved easily paid for shipping and then some.The whole experience I rate 5 stars.I plan on buying my next bike from them.I recommend this buying process to anyone. THANKS ROB."

By: Robert Chandler,AZ

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"hey folks, i would just like to let everyone know that from the moment i walked into doyle's i felt like i was at a second home. the sales staff answered questions and the parts helped with choices and gave great alternative ideas, the in store help with clothing and the overall experience of spending hard earned dollars on my first harley-davidson, i personally think could not have been better. being a rocket rider in the past and going through the task of deciding was left up to me, it was a comfortable, easy and satisfing experience. all the professionals at doyle's deserve huge thanks.in my book you all are the best....."

By: michael albuquerque,NM

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"I purchased my Dyna Lowrider in August from Doyles. I was very please with the sales experience from the staff. I haven't put enough miles on my bike to need service yet but I am confident that the service dept is as friendly and helpful as the sales staff."

By: Dalton Vancouver,YT

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"At the end of July this year 2005 several of our close friends went on vacation for two weeks when I developed a problem with an oil leak. I came home and Monday morning brought my bike in to see Don. Doyel's was booked solid and Don found time to change out the seals on my bike that day. We were only into our third day of vacation thanks to Don and Doyel's we had a great vacation this summer. My hats off to you guys and thanks again! Now that is what I call service from your local dealer. Thank You Art Ohlhauser"

By: Art Eugene,OR

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" Everyone at Doyles has treated my wife and me with respect, every time we come in the store. Ozzy is awesome!The sales experience was a lot different that dealing with most other vehicle salemen, Thanks. Service, parts and clothing sales are helpful and easy to work with too. Bike prices are better than most! Add some periodic sales on accessories, etc. and you'll have the whole package. Thanks again!"

By: Tom Eugene,OR

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"Oregon is our home away from home for several months every summer. The staff at Doyle's HD have become members of our extended family. Doyle's HD is a very accomodating dealership, easy to do business with and are "Satisfaction Oriented". Though we do get our bikes serviced regularly as needed during our exstensive travels around the country, we always wait until we get back to Oregon for any major service, upgrades or custom work, so the work can be performed by the Doyle's service team. We have purchased 3 bikes from Doyle's and based on their level of commitment, any future bike purchases we make will be from them. With all that said, stop in and meet these folks. Even if you are not looking to purchase or need service right now, even if you dont own a bike.....stop in and say hi. These people are fun and they will make you feel welcome. G&G Austin, TX "

By: Gary & Ginny Austin,TX

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"Everyone that we met and talked to at the Roseburg store was just fantastic. We purchased our bike on the day the Local Hog chapter was going for a ride and they invited us along. From the gal selling the apparel, to Victoria in sales, and the parts and service manager, all were professional, fun and happy that we were going to be a part of the HOG family. It was great. Best selection, price and knowledge. Awesome!"

By: Noel Grants Pass,OR

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Motorcycle Safety Awareness Month
May 6, 2008

Joint Venture Benefits Canadian Riders
May 6, 2008

Additional News

Doyle's can sell you a new Harley-Davidson� bike any where in the United States. (except California) Please ask the Sales Department for details.

On any service work over $250 we will pick-up and deliver your bike within the Eugene-Springfield area. Just give us a call for the details!

20% off flame and skull themed foot pegs and floor boards while supply lasts.