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Join Us March 13th for a good Ole fashioned Luah! We are ringing in the Spring with fun and festivities! Be prepared to LIMBO! More information to come!
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E-Newsletter
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"Even though I live in Australia I only purchase my genuine Harley Davidson accessories and clothing through Doyles Harley Davidson. It is as simple as emailing Victoria with what I need and she gets back to me quick smart and gets it in the mail.
I actually get my gear quicker and far easier than going to my local dealer."
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| By: Geoff Australia,-- |
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"I was on a 3 week vacation along the west coast and needed an oil change. I rolled into Eugene because I got a bad vibe from another dealer along my route. I was glad I took the 2 hours in-land trip to find Doyle's. I was greeted by Rusty in the service dept. I explained my situation and he was most gracious in helping me. I asked about a hotel room for the night and he helped me to find accomodations near by. He even unhooked the trailer and drove me over himself. I had some other issues that needed looking after as well. John, the tech explained my options and pointed out the consequencs. I said go ahead and make the repairs because I had gained confidence in him from his explainations and his professionalism. The repairs were going to take overnight so the next morning the service MGR came to pick me up. I arrived to find my bike complete, tested and washed. I even found a new set of floorboard rubbers...at no charge!(take-offs he had laying around). It's sometimes hard being on the road to know whom to trust, especially when it comes to my baby ('05 Heritage Softail Classic) but the guys and gals at Doyles have my trust and gratitude. I made to remainder of my 7725 mile journey with confidence. Thanks guys you done this Texan well! P.S. they also have a good sense of humor, huh Rusty?"
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| By: Joe Midlothian,TX |
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"Look up the definition of customer service, and it should say Doyle's Harley-Davidson. This store and everybody I have dealt with want to do it right, and they make sure you are more than satisfied. Victoria knows her products, and will help you make the right purchase for what you need. If you need to make a return, it has been a no hassle experience, and then she will hook you up again. I plan on looking there first for all my riding gear and accessories. I will be shopping at their store for my next bike purchase as well.
The Doyle family does it right.
Gary C.
Grants Pass Oregon."
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| By: Gary Grants Pass,OR |
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"I have been on a search for the last two years to find the right bike to move up to from my Sportster. At last, my search has ended and my dream of owning a Softail has come true! From Mike and Dana to Melody, Mark, and Rusty (and let's not forget the previous owner who obviously loved this bike) - all worked to get my 'new' Fat Boy perfect for me. My only add-ons were the Easy-Pull Clutch and the Heritage handlebars and I was ready to ride!
You all made my second bike purchase even more fun and enjoyable than the first and that one was a BLAST! Thank you so much...
Mary (I ride, therefore I am)
WROC on!"
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| By: Mary Drain,OR |
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"The staff at Doyle's made my the purchase of dream scooter a truly enjoyable experience. They were very helpful, knowledgeable and low key. I've been wanting to buy a Harley for roughly 30 years. That's a long time to hang on to a dream.
Many thanks to Dana & Melody for taking my numerous phone calls. To Paul for his input, and especially to Doyle for taking the time to come out for some road tales & hangar flying! Bikes and planes just seem to go together.
Tailwinds,
Dave W."
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| By: Dave Phoenix,AZ |
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"Hello Mark and Crew,
Just wanted to add to my post from a few years ago. The 05 Heritage has not even mis-fired in 56000 plus miles. Thanks to a great product and your techs that keep it serviced. I hope that customer loyality helps as you deal with this economic downturn. BUY AMERICAN- GO HARLEY- GO DOYLES! did i spell economic right?
Ron
Sherwood, Oregon
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| By: Ron Sherwood,OR |
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"DOYLES STAFF IS EXCELLENT. MY OLD MAN DRAGS ME TO EVERY HARLEY DEALERARSHIP IN THE STATE ON OUR DAY OFF. ON DAY AT DOYLES I DECIDED TO TEST DRIVE A SPORTY, THEN THE OLD MAN TOOK ONE OUT ALSO,BEFORE HE GOT BACK I WAS SINGING FOR THE 1200 OF MY DREAMS. THANKS DOYLES VICTORIA AND CREW YOUR GREAT. JD ROSEBURG "
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| By: JD MYRTLE CREEK,OR |
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"The sales and service staff have always gone to great lengths to ensure I have what I need. The young lady you have in your clothing dept. has always been extremely pleasant and helpful. The staff at your parts counter seem very knowlegable and up to date on what's available. Recently I was looking for a specific bike and your sales staff helped me locate it. I purchased the bike elsewhere but I will be doing all my business from here on out with Doyles. "
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| By: Michael Creswell,OR |
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"Greetings Mark,
I'd just like to say thank you for an excellent experience in purchasing my '09 Street Glide. I drove it out the door and started on a 1,700 mile trip, which turned out to be a blast. Your team's commitment to customer service became evident when I had a minor mechanical issue about 300 miles into the trip. They worked after closing on Sunday afternoon to get me in touch with the closest dealer, who had me back on the road in no time. The rest of the trip went off without a hitch. Good weather and great times!
Special thanks go out to Dana, Melody and Amy. See you in the spring for next year's purchase!
Best regards,
Ben Ellwanger"
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| By: Ben Fort McMurray,AB |
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"We bought a 2006 FXDI and had Doyle's convert it into a trike for the little lady (JT) We had a problem with one of the after market dealers. I tryed but got no satisfaction from them. Don,service Ozzy,sales and Mike onner steped up on our side and now JT has one sweet ride. You can see a pic. of them on Doyle's web page Thanks Doyle's "
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| By: Mike ,XX |
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"My brother came in and bought a 2008 Electra Glide Ultra Classic last Friday...not to be outdone, I showed up the next day and bought my awesome 2008 Heritage Softtail. (What a beaut!!) Your service was spectacular and your staff is really great. And now...carrying on the family tradition, my husband is trying to make up his mind about which Harley he is going to buy. Guess we'll be seeing you again soon. Thanks much."
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| By: Roma Junction City,OR |
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"You folks are the best. And I loved the sales bell!"
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| By: Mike Cave Junction,OR |
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"We just picked up our 2008 Ultra on Saturday and you guys made the purchase a very pleasant experience. Ozzie was great. We have been using your parts and service department for the past couple of years for our V-Rod and have also been very happy with the service we have received. We plan to have a great time riding our new Harley this summer. Thanks again."
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| By: Bob & Carol Creswell,OR |
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"On Friday, March 21st Mike H. and Rusty gave me a BIG HAND with a header that had become loose on my Road King as I was returning home from a trip to California, even though they had to take time out of a busy day to do it. It wasn't just the help, but the cheerful, positive attitude that won me over. With that kind of service, I'd buy a bike from you guys any day. THANKS!"
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| By: Steve Port Townsend,WA |
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"Mike in Roseburg sold me a "07" Heritage soft tail last Feb, I went back in Nov for a seat and pipes and he sold me a new Road King and Victoria gave me an awesome deal on my other bike. I always feel at home there and will never shop any place else. Thanks for helping me make new memories"
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| By: Cliff Eagle Point,OR |
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"Excellent! Low key sales approach allowed me to make up my mind and the wealth of information provided by your sales, parts, and shop staff was superb! I feel great about my purchase and look forward to many years of business with Doyle's. "
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| By: Anonymous Eugene,OR |
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"I rode bikes back in the early '80's, not Harley, but a Suzuki 850, which back then was a top-of-the-line bike. Fast forward 20 years, and all the guys I work with are riding new bikes and making me jealous, so I went down to Doyle's and spoke with Dana. Not only did he know his stuff, but put me at ease in looking. Now I'm an owner of a '07 1200 Sportster Custom and LOVE IT!. Thank you Dana and staff for a great purchase experiance. I'm planning to ride this for a few years and move up. You can bet the next purchase will be at Doyle's also."
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| By: Jack Eugene,OR |
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"I am a first time buyer who had a less than great experience at another local shop.One phone call to Doyles and I knew I had reached the right people.Very professional and approachable best describe my first impression of these folks.They made a newcomer to this Harley experience feel welcome and at home with them and for that reason I am writing these words, if you are thinking of a Harley you owe it to yourself to speak to these people you will not regret it.By the way it looks like my wife will be on a Harley very soon as well.Best thing to happen to us in years.Go ahead.....do it you will be smiling all the way home. "
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| By: Damon albany,OR |
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"Very low pressure sales, almost too low. At first I couldn't really get the info I was looking for without asking a lot of specific questions. Once I decided, I called on a Sunday to see if the deal could be done that day. The only problem was insurance. Being new to Oregon I wasn't aware you HAVE to have motorcycle insurance BEFORE you can buy a motorcycle. In California, you are automatically covered no matter what you buy as long as you have some type of current auto insurance. After contacting HD insurance, they were able to get a policy started that very day and they were about 30% cheaper than Progressive. Once that was done, the rest of the paperwork was a breeze. Thanks to Dana and Melody, they made my purchase as painless as possible. I hope the service dept does as good as job with customer service. I haven't had the chance to use them yet."
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| By: Frank Roseburg,OR |
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"I just stopped into Doyle's Harley Davidson, to see what was going on one saturday, and ran into Mark.He's a walking encyclopedia of Harley info. He answered ALL my questions and more.He turned me over to the "strong arm" number chruncher,Victoria,who used Godfather tactics on me. She made me a deal I couldn't refuse.Mike talked me into almost all the chrome in the catalog,and LaRae,had me try on jackets,shirts and helmets.The whole staff greeted me promptly making me feel very welcome,each person I talked with knew there product knowlage and if they didn't they found out right then and there.If your looking for a bike,Doyle's IS the place to go.Customer service ,staff and products,get five stars.Thanks for a wonderful experience."
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| By: Bob Roseburg,XX |
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"I purchased a 2007 Ultra Classic on October 10, 2006 at Doyles. I had been casually shopping for a new Harley for the last couple of years. I had been riding my 1992 FXRS Convertible for 16 years, and thought it would be nice to have a bigger bike since my wife and I had retired.
I visited Harley dealerships in Oregon, Washington, and Idaho during those two years. There were a couple of shops out of state that impressed me and I was planning on buying a new Harley in the Spring of 2007. I ran across Doyle's website and saw the Ultra Classic I liked and the price was fair. This was on a Saturday, and I immediately called and talked with Ozzie. He was very helpful and when I asked about financing he transferred me to Melody. She was extremely helpful and said she would call me back. Within 20 minutes she called back with the interest rate. I considered the purchase for an hour, called her back and said I'd be over to Eugene on Monday to pick it up. She asked me to wait until Tuesday since they were in the process of installing new software and was afraid that that might slow down the process.
My experience with Ozzie, Melody and Marc has been outstanding. Even though I have ridden Harleys for a long time, I haven't always liked the attitude at some Harley dealerships. The Doyle Staff is remarkable. They are friendly, go out of their way to help make the deal, and then go the extra mile to make service a good experience. I couldn't be happier with the Doyle experience....they are truely uncommon. Professional, friendly, and competent!
I have been to a lot of Harley Davidson Dealerships and I highly recommend Doyle's Harley Davidson in Eugene. Friendly people who are committed to their customers! Thanks Ozzie, Melody,Marc and the folks in the service department! I'll be coming back for a long, long time!
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| By: Nat Warm Springs,OR |
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"Your parts department is fantastic. Both my needs over the last 2 weeks were met with courtesy, efficiency and above all you had the parts. Overnight express was not a problem & allowed me to get my bike back on the road with minimal effort. Being a Les Schwab employee I must say your sudden service will keep me coming back."
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| By: Steven Prineville,OR |
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"In 2003 I ordered/purchased an Ultra Classic from Doyles after visiting a number of other dealers, in spite of the fact that Doyles is not the closest dealership to my home. The folks at Doyles have been exceptional in all ways... not just during the purchase process but also for parts and service. You can't go wrong if you go with Doyles! "
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| By: Les E. Corvallis,SC |
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"At Doyle's, they really make you feel like part of the family...I enjoyed my purcahse of my first Harley so much that I refered my father-in-law and he bought his first Harley from Doyle's as well. We couldn't be happier with the service we recieved..."
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| By: Jason Eugene,SD |
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"I purchased my O5 Heritage Classic one year, 4 services, and 20,000+ miles ago, all sold and serviced by Doyle's. I make it a point to shop this family business where I am respected and appreciated as a customer. They say what they can do and do it!
Ron"
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| By: Ron Sherwood,OR |
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"We have enjoyed Doyle's tremendously, everyone has treated us superbly. The Fianceing of our new bike has been so smooth and quick. We will recomend Doyle's to anyone whoes looking for a store to purchase bikes, parts, clothing and more, with 5 star service."
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| By: Chuck & Kenna Lebanon,OR |
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"Mark, Ozzy, and Melody were a pleasure to deal with. I had gone into your shop a couple of time to look at the bikes. I like the fact that I didn't feel preasured at all while I was at the store. I then went to the Sportsman Show at the fair grounds. Mark recognized me from being in the store which I thought was impressive to say the least since I'm sure he talks to a lot of people in his line of business. I had been in the store after that and was always treated with respect. I finally bought my bike after waiting for about 25 years of wanting and couldn't be happier. I have also ordered parts already and have been treated great by all your crew. Thanks to your store and your employees I can safely say I will be back. Thank you for helping me finally live my dream."
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| By: Brian Springfield,OR |
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""Got tired of dealing with phoenix prices.My friend mike told me to check out Doyle's.Never bought a bike out of state before,so I was a little nervous.Things couldn't have gone smoother.Ozzy was great,and walked me thru everthing,even recommending shipping back to PHX.The money I saved easily paid for shipping and then some.The whole experience I rate 5 stars.I plan on buying my next bike from them.I recommend this buying process to anyone. THANKS ROB."
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| By: Robert Chandler,AZ |
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"hey folks,
i would just like to let everyone know that from the moment i walked into doyle's i felt like i was at a second home. the sales staff answered questions and the parts helped with choices and gave great alternative ideas, the in store help with clothing and the overall experience of spending hard earned dollars on my first harley-davidson, i personally think could not have been better. being a rocket rider in the past and going through the task of deciding was left up to me, it was a comfortable, easy and satisfing experience. all the professionals at doyle's deserve huge thanks.in my book you all are the best....."
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| By: michael albuquerque,NM |
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"I purchased my Dyna Lowrider in August from Doyles. I was very please with the sales experience from the staff. I haven't put enough miles on my bike to need service yet but I am confident that the service dept is as friendly and helpful as the sales staff."
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| By: Dalton Vancouver,YT |
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"At the end of July this year 2005 several of our close friends went on vacation for two weeks when I developed a problem with an oil leak. I came home and Monday morning brought my bike in to see Don. Doyel's was booked solid and Don found time to change out the seals on my bike that day. We were only into our third day of vacation thanks to Don and Doyel's we had a great vacation this summer. My hats off to you guys and thanks again!
Now that is what I call service from your local dealer.
Thank You Art Ohlhauser"
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| By: Art Eugene,OR |
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" Everyone at Doyles has treated my wife and me with respect, every time we come in the store. Ozzy is awesome!The sales experience was a lot different that dealing with most other vehicle salemen, Thanks. Service, parts and clothing sales are helpful and easy to work with too. Bike prices are better than most! Add some periodic sales on accessories, etc. and you'll have the whole package.
Thanks again!"
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| By: Tom Eugene,OR |
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"Oregon is our home away from home for several months every summer. The staff at Doyle's HD have become members of our extended family. Doyle's HD is a very accomodating dealership, easy to do business with and are "Satisfaction Oriented". Though we do get our bikes serviced regularly as needed during our exstensive travels around the country, we always wait until we get back to Oregon for any major service, upgrades or custom work, so the work can be performed by the Doyle's service team. We have purchased 3 bikes from Doyle's and based on their level of commitment, any future bike purchases we make will be from them.
With all that said, stop in and meet these folks. Even if you are not looking to purchase or need service right now, even if you dont own a bike.....stop in and say hi. These people are fun and they will make you feel welcome.
G&G
Austin, TX
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| By: Gary & Ginny Austin,TX |
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"Everyone that we met and talked to at the Roseburg store was just fantastic. We purchased our bike on the day the Local Hog chapter was going for a ride and they invited us along. From the gal selling the apparel, to Victoria in sales, and the parts and service manager, all were professional, fun and happy that we were going to be a part of the HOG family. It was great. Best selection, price and knowledge. Awesome!"
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| By: Noel Grants Pass,OR |
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